After 1 year of use I had one of the original 300 actuators break down, I mailed the product back and Progressive Automation send me a new one right away. No questions asked great warranty and great service. Peter Petrovsky, Eastern Mechanics - Vladivostok, Russia
Vladivostok - Russia
Contact us with orders, questions or comments on our stocked products, custom products, shipping and warranty.
Questions on Products
If you have a question, we encourage you to take advantage of our support network. In our Videos section, you will find an extensive collection of videos covering our line of products, installation tips & tricks, and various specifications and applications for our products.
Questions on Custom Electric Actuators
To place an order for custom linear actuator please give us a call or send us an email. We are able to customize an actuator based on stroke size, voltage, force, speed, connectors, mounting holes and IP rating. To find out what we can do for each model please visit Custom Actuators section of the website.
Questions on Shipping
Everything we have in stock is available for same-day shipping. We have various shipping options available, outlined in our Shipping & Returns Section. Same-day shipping orders must be submitted by 3pm PST. Orders submitted after this time are shipped from the nearest warehouse on the next business day. Customers in USA and Canada do not pay any duty taxes.
Questions on Warranty
All products on our website are in stock and covered by a comprehensive, no-nonsense 18-month warranty. For more information on our warranty, discounts, shipping, orders or methods of payment, visit our Conditions of Use section.
We continually strive to provide the best customer service and supply every customer with all the information they need to make an educated decision.
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